Human Resources technology has changed dramatically over the years. In days past, a job candidate could call and speak to someone in HR. Now they are just told "apply online and we'll contact you if we're interested". I recently asked a candidate about the status of his application at a particular location, and he had no clue when (or if) he was even being considered. Many times a job description/posting is so vague that the person applying doesn't even know if they're qualified.
In days past, recruiting partners were allowed to visit clients and meet with the decision makers. They could get to know the HR staff and gain a better understanding of what the expectations are, what the culture is like and learn about their goals and values. Not these days. Today it’s about using technology to streamline the HR process, and the HR staff simply operates the technology. Many relationships have been replaced with vendor management systems, where the HR staff rarely has to interact with the candidate or recruiter until it’s time to interview. Some say that’s good, but I say it’s not. Here's why...
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