In my many years of providing business services, I've never been as frustrated as I am today. Here is a scenario that happens almost weekly. A hospital client calls us up and says "hey Dale, we need such and such done by the end of the week. Will you please get to work on this right away?" Wait a minute... it's Wednesday afternoon, I think to myself. But because they are a long-term client (not necessarily a good client), I drop everything and spend the next two days making sure I get them what they need. AND THEN! I don't hear from them for a week. And guess what? They don't even call me. When I do finally get them to answer the phone, I get the ol' "oh, never mind. We were able to get it covered".
What is the matter with people? Do they not have any respect for others time? Do they not understand that my time is money? How would they feel if their CEO did this to them only to say "oh, never mind" after all the work was done?
I would never, ever, ever do this to someone. It's disrespectful and shows no respect for someone who is supposed to be a partner in business. It also goes to show just how much business relations have diminished in this new technology era.
Yes, I know your busy. But so am I!
Dale Hannegan
www.mymedport.com
www.radsciences.com
1 comments:
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